Q: How is Prop Rentals NY connected to Ophelia and Friends, LLC?

A: Prop Rentals NY is the prop rental division of the company.


Q: How long is the prop rental period?

A: Props rent weekly- Monday to Monday.


Q: How do I pay for them?

A: We accept school purchase orders, company checks, and Visa, Master Card, American Express, or Discover cards. (Personal checks only with a photo copy of your driver’s license.) View Credit Card Form: Download Credit Card Form


Q: When do I pay?

A: Non-school clients must pay before the props are delivered or picked up, unless a special arrangement is made in advance. Schools pay within 30 days after the production closes.


Q: Is a deposit required?

A: No. However, we hold a major credit card authorization (Visa, Master Card, American Express, or Discover card) in case a prop is lost or damaged. Click here for the Download Credit Card Form .


Q: Can I have the props delivered?

A: Yes. We have a very reasonable delivery service for the NY Metro area. Delivery and pickup are a separate charge.


Q: Is there a minimum order?

A: Yes. The minimum order is $50.00, not including tax and shipping.


Q: Can I have the props shipped via UPS or Fedex?

A: Yes. However, there are additional packing and shipping charges.


Q: Can I pick up the props at the shop in Ronkonkoma, NY?

A: Yes. Our office is about one mile from Exit 59 on the Long Island Expressway. Our office is open Monday to Friday from 9:30AM to 5:00PM. However, pickup and return must be arranged in advance.


Q: What are the other specific details regarding a prop rental?

A: More information can be found here: Download Terms And Conditions


Q: Are there special rules regarding weapon rentals?

A: Yes. There are some restrictions. Download Weapons Instructions Document


Q: What if I need a prop I don’t see on your website?

A: Ask for it! If possible, send a link to me through my website. I work with several local theatres and colleges. I might be able to find it.


Q: What if a prop is lost or broken?

A: Sometimes it does happen. There would be an additional charge for repair or replacement of the prop.


Q: Can I obtain a copy of the Ophelia and Friends, LLC. W-9 Form?

A: Yes. Let us know if you need a copy.


Q: Are you on the NYC Board of Education vendor list?

A: Yes. We are a non-contract vendor under FAMIS


Q: Are you licensed to do business with schools and other groups in New Jersey?

A: Yes. Let us know if you need a copy.


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